Build Intelligent Operations with the Power of AI and Agentic Automation

After the early wave of AI adoption, many enterprises are realizing that success demands more than experimentation. Projects often stall due to low ROI, scalability issues and challenges around governance and security. The answer lies in building an AI strategy that’s practical, scalable and closely aligned with business goals.

At WNS-Vuram, we help organizations overcome legacy barriers and build intelligent, future-ready operations powered by AI, Agentic AI and Gen AI. Combining deep domain knowledge with the proven expertise of leading platforms like Microsoft, Appian, ServiceNow, UiPath, Automation Anywhere and AWS Bedrock, we deliver enterprise-grade solutions that transform industries, from banking and insurance to retail, healthcare, energy, logistics and travel.

With WNS-Vuram as a partner, forward-thinking enterprises are mastering AI adoption, boldly surging forward in an ever-evolving marketplace.

 
3500+

Technology Specialists

1000+

Low-code Experts

100+

Accelerators

20+

HyperApps

Explore Our AI-powered Process Use Cases

WNS-Vuram embeds AI into enterprise processes, transforming documents into decisions with intelligent automation, leveraging domain-specific models for precision, enabling context-aware workflows that adapt in real time and embedding predictive insights for sharper decision-making. We offer a spectrum of customized, domain-specific solutions that drive faster, smarter outcomes across industries.

  • Adverse Media Screening
  • Aftermarket Repair Process
  • Baggage Claim
  • Motor Claims
  • Digital Twin
  • Customer Support Agent
  • Clinical Reports Processing
  • Trade Finance

Adverse Media Screening

Enables businesses and financial institutions to detect potential risks, mitigate financial crime and ensure compliance, protecting them from reputational and financial harm.

Aftermarket Repair Process

Automates aftermarket repair workflows by managing service requests, task assignments and communication among customers, agents and technicians.

Baggage Claim

Helps corporate travelers easily track lost baggage and submit claims for damaged items, ensuring faster resolutions and a smoother travel experience.

Motor Claims

Utilizes AI agents to automate intake, document analysis, validation and customer interactions — reducing manual errors, improving compliance and accelerating claims resolution.

Digital Twin

A data-driven, time-stamped audit platform identifying workflow gaps, highlighting strengths and pinpointing improvement areas for continuous enhancement.

Customer Support Agent

Automates email-to-resolution workflows using Appian and AWS Bedrock agents to classify, verify and process customer card requests with SLA-compliant orchestration.

Clinical Reports Processing

Streamlines healthcare administration using Gen AI, simplifies workflows and enhances collaboration across provider teams.

Trade Finance

Simplifies the Letter of Credit process through multi-channel intake, AI-powered communication and seamless system integrations.

Our Comprehensive Portfolio of AI-driven Products

We infuse AI into products and engineering to create intelligent, adaptive experiences with real-time learning, multi-modal interactions and context-aware actions. Explore our proven solutions that drive user loyalty, accelerate decisions and unlock new revenue streams for our clients.

 

WNS Malkom

Streamline shipment cycles from booking to delivery with AI-powered workflows that reduce delays, improve accuracy and enhance customer service.

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Travelbuddy

Delight travelers with personalized assistance, faster resolution and smoother journeys, powered by Gen AI.

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Card Dispute Management System

Resolve disputes faster and with precision, delivering faster resolutions that build customer loyalty and trust.

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TrustHall

Take control of the contract lifecycle with AI, reducing delays, compliance failures and manual errors through automation and intelligent workflows.

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Vybestudio.ai

Manage projects seamlessly from scoping to testing and governance, using AI-led intelligence for faster delivery and high-impact outcomes.

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Strategic Partnerships

Appian
Ssc&BluePrism
UiPath
Automation
ServiceNow
Jiffy.AI
Microsoft
AWS

Delivering High-impact Outcomes

Real-world success stories powered by intelligent automation and innovation.

 
 

Quicker Resolutions and Enhanced Customer Experience for a Leading Middle Eastern Bank

Outcomes:

  • Faster discrepancy resolution
  • Streamlined customer interactions and improved transparency
  • Enhanced audit trails and SLA management
Solution

Streamlined Product Registry for a British Multinational Universal Bank

Outcomes:

  • 35% efficiency gains
  • 100% visibility
  • Unified all product workflows on a single platform
Solution

Transformed Supplier and Contract Management for an Energy Provider in Western Australia

Outcomes:

  • 30% faster processing time
  • 600+ contracts migrated
Solution

Built Intelligent Workflows for a Major Global Aviation Hub in the US

Outcomes:

  • ~25% faster turnaround time
  • ~20% enhanced KPI visibility
Solution

Enhanced Tracking and Boosted Efficiency for a Global Leader in Logistics Solutions in Australia

Outcomes:

  • 80% reduction in production issues
  • 100% response SLA achieved and better scalability
Solution
 
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Accelerate Your Automation Journey with WNS-Vuram

Talk our hyperautomation and AI experts to co-create a roadmap that delivers measurable ROI.