Harness AI intelligence to accelerate innovation, scale with confidence, and deliver measurable business outcomes.
AI experimentation has redefined what’s possible. The next imperative is turning that promise into enterprise-wide impact. Leaders need AI solutions that go beyond siloed wins to deliver measurable returns, operate responsibly and scale with business needs.
WNS-Vuram, part of Capgemini, helps organizations bridge this gap with a portfolio of purpose-built, AI-powered solutions. Combining deep domain expertise with intelligent technology, our standalone AI solutions address specific business needs and accelerate value realization at scale.
AI-powered solutions that are designed to solve specific business challenges, streamline operations and turn intelligence into measurable outcomes.
A cloud-native, AI-powered platform built on AWS serverless architecture that analyzes customer interactions (video, audio, image and text), evaluates service quality and assesses Standard Operating Procedure (SOP) compliance using advanced multimodal AI models.
Mountain-top view: Gain comprehensive visibility across your entire operation, understanding interconnected processes and performance at a glance.
Greater traceability: Leverage a robust digital trail for unprecedented observability and traceability of every operational touchpoint.
Productivity and error reduction: Pinpoint inefficiencies, streamline workflows and significantly reduce operational errors with our deep-dive audits.
A multi-agent AI solution that automates invoice validation, compliance checks and processing, transforming manual, error-prone processes into a fast, compliant, AI-driven workflow. InvoiceXpert Agent acts as an intelligent Accounts Payable (AP) co-pilot, helping teams handle high volumes faster, improve accuracy and strengthen control across Procure-to-Pay (P2P).
Enhanced productivity and faster processing: Reduce processing time from minutes to seconds, with human review focused on exceptions.
Greater accuracy and compliance: Automate policy checks, eliminate re-keying errors and reduce manual validation and resolution.
Real-time visibility: Surface invoice mismatches, vendor trends and policy breaches.
Audit-ready records: Maintain structured documentation and clean audit trails.
Scalable and extensible platform: Onboard new vendors, categories and policies without re-engineering.
An AI-powered, multi-agent clinical review system that extracts discharge parameters from unstructured clinical documents, including clinical faxes and PQAs, and updates core databases with structured information. Built on AWS, CVS streamlines discharge verification from document review to case updates.
Reduces manual workload by automating task assignment and data entry across workflows.
Cuts down time spent switching between multiple systems, reducing case processing time.
Decreases errors by ensuring consistent data extraction and updates in all templates.
Maintains data quality and compliance through automatic validation and system integration.
Supports easier scaling of operations and handles higher case volumes smoothly.
An intelligent document processing solution that extracts and structures key information from invoices, purchase orders and other business documents, streamlining document-intensive workflows and processing data with minimal manual intervention.
Faster processing: Reduces manual document handling and data entry.
Improved accuracy: Enables consistent extraction of key information.
Greater operational efficiency: Simplifies invoice and purchase order workflows.
Scalable document processing: Helps manage growing document volumes more efficiently.
An enterprise platform for managing AI agents, unifying observability, evaluation, governance and cost control. With AgentOps, teams can confidently design, deploy, monitor and continuously improve agentic solutions across business operations. It captures live traces, execution data, cost and quality signals, and turns them into dashboards, alerts and actionables.
AgentOps manages AI agents across their lifecycle:
Greater visibility and control: Track agent behaviour, execution, quality and costs through centralized dashboards and alerts.
More reliable deployments: Simplify debugging, updates and rollbacks.
Continuous optimization: Evaluate performance and refine agents through ongoing test-and-improve cycles.
Stronger governance: Manage permissions, enforce policies, protect sensitive data and maintain change logs.
Cost and performance management: Monitor token usage, API expenses, response times and errors.
An AI-powered voice agent designed for real estate sales that manages inbound and outbound calls, qualifies prospective buyers, answers queries and schedules property visits. It captures lead details and updates CRM or backend systems, helping sales teams manage inquiries at scale.
Autonomous management: Cuts manual outreach effort, letting sales teams focus on closing visits rather than cold calling.
Scalable engagement: Handles high call volumes simultaneously and adapts to multiple languages.
Seamless CRM updates: Automatically logs phone numbers, emails and booked appointment slots in backend systems.
An AI-powered, policy-aware, multi-agent solution that manages passenger support during flight delays, cancellations and rescheduling. It simplifies Irregular Flight Operations (IROPs) by handling disruption queries, identifying alternative flights, applying relevant refund and cancellation rules and updating booking records in real time.
Instant resolution: Converts an hour-long customer service line into minutes of self-service chat.
Robust policy compliance: Automatically applies exact penalty and refund rules based on delay reasons like technical issues or weather.
Audit-ready operations: Automatically maintains transaction logs and updated seating records for every booking modification.
A Gen AI-powered solution that eliminates trade-intake bottlenecks by extracting and structuring trade requests from inbound emails, including complex email content, tables and Excel attachments, into formats ready for Energy Trading and Risk Management (ETRM) systems.
Near real-time processing: Reduces intake and ingestion turnaround time from minutes to seconds.
High accuracy: Minimizes manual entry errors to deliver reliably structured trade data directly into ETRM templates.
Elastic scalability: Handles rising request volumes dynamically without adding operational headcount.
Pay-as-you-go efficiency: Serverless infrastructure keeps per-transaction execution costs low.
Ready to turn AI potential into business impact?
Explore how WNS-Vuram can help you address business challenges with AI solutions underpinned by domain expertise that deliver meaningful outcomes and scale with your needs.