WNS-Vuram Insurance Solutions | AI-Powered Insurance Transformation

At WNS-Vuram, part of Capgemini, we bridge this gap by combining our deep insurance domain expertise with human creativity. We partner with global insurance leaders to simplify operations, strengthen risk oversight and fast-track digital growth. By delivering tailored, future-ready solutions across property and casualty, life and annuities, and reinsurance, we help transform operational challenges into a definitive market edge.

20+ Diverse Clients

4+ Solution Accelerators in the Insurance Space

15+ Years of Deep Domain Expertise

Explore Our Insurance Solutions

Future-ready solutions across the entire insurance spectrum, delivering accuracy, speed and tangible impact.

Rapid Claims

Streamlines the claims lifecycle, from first notification of loss through assessment and settlement. It combines AI-powered automation, omnichannel intake, workflow orchestration and real-time insights to accelerate resolution, improve accuracy and enhance the customer experience.

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Personal Accidental Claims

Simplifies and automates personal accident claims, helping insurers reduce manual intervention, accelerate processing and deliver a more transparent claims experience.

Injury Claims

Digitizes injury claim management across the claims lifecycle, enabling insurers to automate routine tasks, improve case visibility and accelerate claims resolution.

Policy Servicing

Automates routine policy changes and service requests to improve turnaround times, reduce manual effort and deliver faster, more consistent service to policyholders.

Tailored Services, Designed for Impact

Comprehensive coverage across operations, new business, reinsurance, accounting and claims management.

Insurance Ops

Property and Casualty
Life and Annuities
Specialty
Claims
Reinsurance
Insurance Accounting

New Business

Application Intake
Underwriting
Quotations
Binding and Issuance
Agent/Broker Management
Commissions

Reinsurance Services

Lloyd's and London Markets
Bordereaux Management
Reinsurance Broking

Insurance Accounting

Premium
Reserves
Investments
Compliance
Regulatory Standards
Premium Audits

Claims

FNOL (First Notice of Loss)
Assignment
Initial Review
Investigation
Loss Evaluation
Estimation
Settlement
Subrogation
Fraud Checks
Litigation and Arbitration

Smarter Claims with Agentic AI

ClaimSwift Agents

Accelerate end-to-end claims processing with AI-powered agents that automate FNOL, investigation, loss evaluation and settlement—reducing cycle times while enhancing accuracy and fraud detection capabilities across all lines.

Recognition of Excellence in Insurance

Everest Group PEAK MATRIX® Leader 2024 for Insurance Intermediaries Services

Leader in ISG Provider Lens™ 2023 Quadrant for Insurance Services

Case Studies

Designed with Intelligence. Delivered with Impact

Optimized policy processing for a leading health insurance company with an Appian-powered low-code application.

Outcomes:

50% reduced transaction time with intelligent automation
~70% improved policy assessment accuracy
~35% lower overall TAT duration for policy enforcement

Transformed end-to-end claims management with an Appian-powered digital platform for a leading general insurance provider.

Outcomes:

12+ claims processes automated across Motor, Health and Commercial LOBs
Over 30% efficiency gains through streamlined workflows
100,000+ users enabled with digital access and collaboration

Voices of Impact

“The WNS team has been very helpful and professional. They have been transparent and efficient in managing estimated hours and tracking work progress. I highly recommend the team as a reliable servicing partner.”

— Enterprise Technology Officer at a Major US-based Insurance Company

“I would recommend WNS to others based on their professionalism, reliability and the quality of their work.”

— Core Systems Lead at a Global Insurance Leader