In a technological era where valuable information is digitized and electronic transactions are all-pervasive, customer support for business is more important than ever. Vuram’s support team (SWAT) brings years of experience to help you in every step of the way. Be it providing technical support or helping your enterprise stay ahead of the curve, SWAT can offer you an engagement model tailored to your needs.
Quick turnaround time
Dedicated point of contact
Flexible support models
Start with a plan as short as three months
Get weekly/monthly reports
- Get a dedicated Appian consultant for fixing application issues, enhancements, new developments, deployment, and documentation.
- Schedule cadence meetings at a mutually agreed time and frequency to discuss project status.
- Experiment with new integrations, plug-ins, and reusable components, and get project-specific custom plug-ins developed.
- Receive assistance to help you proactively learn new ways of improving design and implementation in your existing applications.
- Get your servers set up and configured smoothly.
- Hassle-free on-premise installations, patches, and upgrades.
- Receive recommendations to optimize server performance.
- Avoid server-related issues with proactive health check-ups and maintenance.
The Vuram difference
Vuram SWAT goes the extra mile when it comes to our customers. We constantly strive towards providing you a seamless experience and best technology solutions.
frequent application enhancements
Our R&D team continually works towards enhancing your application experience.
Knowledge Base Contribution
A breathing database to help you troubleshoot issues in the future.
Project Specific Custom Development
A team that works with you in creating components/smart services or connected systems.
850+ downloads on the App market
Our plug-ins and connected systems are free to download on the Appian market.
Readily available components that benefit a wide range of industries.
GET started with swat today!
Reach out to us to know more about how our engagement models can help your business.
Contracts are the cornerstones of a sales process; they are an inevitable part of a business that defines the relationships between parties entering into a business relationship. Read the guide to understand more on contract management....
Hyperautomation is one of the top technology trends of 2020 according to Gartner. Find out what this means and the advantages it can bring to your enterprise....
How an insurance company went from Idea to Go Live in just 2 weeks with Vuram’s Plug-N-Play Solution?
An American worldwide health services organization needed a solution to effectively conduct surveys, receive feedback, track it, and manage events such as customer onboarding, address change, among others. Find out how Vuram's solution...
The entire world has shifted gears to remote working mode.Organizations that have been hitherto relying on legacy systems have started embracing digitalization to survive the state of disarray. In that sense, the pandemic has been a...
Every enterprise is eyeing on implementing RPA solutions tools; thanks to the benefits of robotic process automation. as with any technology, implementing RPA solutions in businesses comes with its own sets of challenges. Companies...
By making the transition from old and monolithic legacy systems to Appian, Vuram was able to bring about improvement in business outcomes and enabled the wealth management company to double its productivity, reduce errors, speed up...
The demand for low-code development has witnessed a spike in recent times. A Forrester report projects that the low-code market will double in size by 2024 pegging the growth to a whopping $14 billion.What led to the boom and how is...
With the dream of building the happiest and most nourishing workplace, Vuram has been doubling up its efforts to keep its people happy amidst the uncertainty surrounding the pandemic. Read more to find out some of the initiatives Vuram...
The Hyperautomation wave has been creating ripples across industries. Gartner hailed it as the top technology trend of 2020 and it's catching on among the tech circules. Find out why this trend is generating all the buzz and the...
Vuram has been certified by the Great Place to Work® institute three times in a row! We now rank 10th among the top 50 Great Mid-Sized Workplaces in India. In this article, Suresh Kumar C, Director, People team shares his perspective...