ISG Provider Lens™ report shows more U.S.  enterprises partnering with service providers on digital transformation goals spanning remote work, supply chains and sustainability  

TAMPA, Florida, January 5, 2022 ― The 2021 ISG Provider Lens™ Digital Business Solutions and Service Partners Report for the U.S. evaluates the capabilities of 48 providers across five quadrants: Digital Business Consulting Services, Digital Customer Experience Services, Digital Supply Chain Transformation Services, Sustainability, and Decarbonization Services, and Blockchain Services. 

Vuram, hyperautomation services company specializing in low-code enterprise automation, has been identified as a Contender in the ISG Provider Lens™ 2021 – Digital Business Solutions and Service Partners Report for the U.S., in Digital Business Consulting Services and Digital Customer Experience Services quadrants. 

Contenders offer services and products meeting the evaluation criteria that qualify them to be included in the IPL quadrant. These promising service providers or vendors show rapidly investing in both products and services and a sensible market approach to become a Product or Market Challenger within 12 to 18 months.

Tarun Vaid, the Lead Analyst from ISG, a leading global technology research, and advisory firm, observes that, “Vuram aims to be at the forefront of digital transformation and for which they have adopted a unique ‘Empathy First, Technology next’ approach’. Vuram demonstrates strong experience in supporting clients with their highly effective hyperautomation services but now is building on their objective of being recognized as a complete market solution, which offers automation using OCR, DocAI, Bots, AI/ML & Analytics for supporting the end-to-end processes. Lastly, they bring in innovative UI prototypes and designs with a focus on supporting new ways of working.”

Boopathy Rajendran, Senior Vice President, Delivery & Services, said, “We are excited and honored to be   recognized as a Contender in The ISG Provider Lens™ Quadrant research. A sincere thanks to the entire ISG team.” He adds, ”Vuram’s Solutions (SOUL) & Services business units play significant roles in creating and taking Digital Business solutions and services to market. This helps our customers with industry-standard best practices by implementing low-code hyperautomation tool kits. Vuram’s emphasis on low-code tools including Low-Code business process automation and RPA helps realize the fastest ROI for customers wishing to embark on their hyperautomation journey.” 

Arjun Devadas, Senior Vice President, Professional Services and Operations (Americas) said, “Congrats to everyone who got recognized by the ISG Provider Lens™ Quadrant research and our sincere thanks to the entire ISG team from all of us at Vuram. With our deep knowledge and the opportunity to evolve along with the industry from automation to hyperautomation, we are able to help our customers to select the correct toolsets and the right area to start their hyperautomation journey which will yield quick ROI.” 

Devadas further added, “Our expertise in conducting research on multiple hyperautomation toolsets in the market and understanding the strengths and weaknesses of each tool help us to guide our customers in the right direction supported by our high-quality service.”

Vuram’s strengths lie in its growing digital business consulting capabilities and unique Vuram-Hyperautomation Lounge offer (HALO), which helps prospective clients understand the long- and short-term benefits of process optimization and cost reduction and improved business agility.

To know more in detail about ISG’s observations about Vuram, please click here.

About Vuram

Vuram is a hyperautomation services company that specializes in low-code enterprise automation. Since its inception in 2011, Vuram has been maintaining 100% customer success and 100% customer references. Powered by 800+ passionate people, Vuram has served 135+ happy enterprise customers and has successfully built 1000+ applications. Vuram has been named a Contender in the ISG Provider Lens™ 2021 Analytics – Services Report for the USA in the Data Engineering Services quadrant, recognized as an HFS hot vendor (Q3 2020), and ranks among the 5000 fastest-growing private companies in the United States by Inc. In 2021, Vuram ranked among the 100 Best Companies to Work For in India certified by Great Place to Work® institute. Vuram’s Hyperautomation technology stack encompasses business process management (BPM), robotic process automation (RPA), optical character recognition (OCR), document processing, and analytics.


About ISG Provider Lens™

ISG Provider Lens™ delivers leading-edge and actionable research studies, reports and consulting services focused on technology and service providers’ strengths and weaknesses and how they are positioned relative to their peers in the market. 

This ISG Provider Lens™ study is focused on identifying the service providers that can support clients in these capabilities. Digital-ready service providers understand the full scope of digital services to provide constant innovation for improving user experiences, accelerating business delivery and incorporating intelligent solutions. They partner with leading technology vendors and can articulate the use of cognitive computing and learning systems to digitize any enterprise client. 

The ISG Provider Lens™ study offers IT decision-makers the following: ƒ 

  • Transparency on the strengths and areas for improvement of relevant providers ƒ
  • A differentiated positioning of providers by segment ƒ 
  • A perspective on different markets, including the U.S., the U.K., Germany, Nordics, Brazil, Australia

The study serves as an important decision-making basis for positioning, key relationships and go-to-market considerations



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