For one of the largest wealth management companies in Africa relying on a number of old and monolithic legacy systems made it difficult to maintain and proved challenging to move forward, scale up and build new functionality. The drawbacks with the current infrastructure made it difficult to process thousands of client instructions a day, one at a time.
During tax seasons, handling triple the volume proved extremely challenging. Due to the volume, manual execution and inefficient processes, there were a considerable number of errors in the work. Vuram devised a solution that allowed the customer to double its output from 300 transactions a day to 600 transactions a day per consultant. A 70% reduction in errors was also observed.
Learn how Vuram’s solution allowed the customer to save time, increase transparency and improve efficiency and work output.
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