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Technical Delivery Manager

Chennai | Trichy | Bengaluru

Responsibilities 

  • Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer
  • Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards
  • Defining Infrastructure architecture and Sprint 0 plan
  • Defining Project schedule plan and project resource requirements
  • Periodic Catch-up/status meeting with customer
  • Tracking of cost, Effort, Schedule and Risks
  • Conduct Technical solution design review to ensure design is aligned with Appian design principles and customer’s long term objectives
  • Coordinating with PMO regarding resource additions and releases
  • Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization
  • Handling communication related to contract, resource changes and onsite travel
  • SOW preparation, SOW signoff and SOW renewal
  • Resolving project internal issues and handling escalations
  • Reviewing the timesheet updates by the team
  • Communicating the Holiday details to the customer
  • Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback
  • Periodic career log review of team (Set achievable but challenging targets, provide objective feedback, support improvement,etc)
  • Good command over written and oral communications
  • Ability to multi-task and handle multiple projects is a plus.
  • Provide Status report to the management as well as customers

 

Ideal Candidate

  • Under Graduation in BE / BTech.
  • 8+ years of overall experience with at least 
    • 3-4 years of hands-on development experience (must have) 
    • 4-5 years in leading a team
  • Knowledge in JIRA and well versed in Google Docs, Sheets, Slides, MS Word, Excel, PowerPoint.
  • Nice to have an experience in any BPM platform, ERP space.
  • Excellent in Communication, Team Management, Risk Management and Leadership skills.
  • Agile/Waterfall Project Management Experience.
  • Should be ready to travel (domestic and international, irrespective of the duration).

Published on: 12 April 2021

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