Consider a mid-sized retailing company that wants to manage their stock, send out purchase orders, update inventory, track orders from warehouses reaching customers. They had to juggle between three or more software pieces to review stock, trigger reminders, and more. To simplify the job, all they need is a single low code app that could be customized.
With limited resources and budget, what could be a better way to implement a feasible solution? Enter, low code. Low code is a software development approach that enables anybody with minimum programming knowledge to create applications quickly. Low code platform uses visual modelling techniques and built-in components and ready-made templates with out-of-the-box functionalities. It is secure, scalable, and empowers organizations to come up with efficient solutions within a short period of time, a few weeks to months.
Let’s explore why low code proves to be a feasible solution:
Low Code Rapid application prototyping
Once you have figured out the application and the problems it will address, your next step would be to experience how it looks. You may also want to get feedback from peers, explore opportunities for optimization, and much more.
Unlike in a traditional waterfall model where it would be difficult to change the core functions and features of the software once it is done, in a low code platform developers can make mock-ups of the applications and go for more iterations. They can further enhance it by editing the existing processes, changing the data values, and testing the workflows. No precious time is wasted on IT cycles.
As citizen developers or non-skilled professionals do not have to depend on IT teams in a low code environment. They can create and launch applications much faster keeping up with the customer trends. Applications can be developed in a few weeks, much less than in the conventional method that takes months or even years.
At least 30% of the resources in engineering teams are burdened, firefighting critical product bugs and security concerns, further bringing down the productive hours. Right from creating simple to complex enterprise apps, low code doesn’t entirely rely on programming language, but on visual development components. This visual configuring capability helps in speeding up the application delivery process. In fact, when comparing with conventional coding, Forrester states that organizations can build new apps 6 to 20 times faster, around 80% less coding with low code.
According to the US Bureau of Labor Statistics, the average salary of a software developer was over $105,000 in 2018 without covering other incurred expenses like training, onboarding, etc. Plus, the challenge of finding the right candidate. A recent survey by the tech hiring platform CodinGame concluded that 61% of HR professionals cited “finding qualified candidates” as the main obstacle to meeting their goals.
Now, imagine the investment on software experts and IT infrastructure, given the other estimating factors like type and size of the project and the team size. On the other hand, low code can be an economical option eliminating the need of IT talents.
Low code fuels the innovation and creativity in your teams giving them the much-needed space to experiment. Novice developers can hone their skills and are free to create whatever they imagine to be useful for the business. And of course, seasoned developers can take up more challenging tasks, add more value, and embrace the technology to the fullest.
Whether it is with user interface, user experience or creating new applications for simpler workflows, low code comes as an agile development solution with reduced need of technical skills and resources.
Better governance and risk management
When business leaders want a quick workaround solutions that may otherwise take longer when developed in IT teams, they go with their own choices. This way of developing applications, hardware and software without the knowledge of the IT department is called shadow IT. In the long run, shadow IT creates a dysfunctional business environment with the risk of security concerns, siloed data, violation of laws and unauthorized access.
When implemented rightly, low code platforms can be integrated with applications to automate processes, and configured with the right level of security. Moreover, with a built-in automated governance, development teams and the central IT console can have full control and visibility over the infrastructure, IT users and security.
Enhanced customer satisfaction
Creating a strong customer base is key to every business. Today’s customers want immediate resolutions and a better digital experience. As mentioned above, delivering faster-to-market solutions with low-code means your organization is quick to adapt with the changing customer needs. Moreover, the platform puts the power on the hands of people, irrespective of their skill and department, to design their solutions collaboratively.
For example, a popular telecommunication company’s customer care department was struggling with the influx of queries related to home phone, broadband, and mobile. Envisioning a platform for the business to “self-serve”, they looked for an agile environment for their citizen developers to work together with the IT members to rapidly build, deploy rules, strategize and treat. And, thus had their guided assurance program, created using low code/ no code, for broadband customer service group.
A 10% drop in the average handling time for cases and approximately 5% reduction in first call resolution times, just within few weeks
An adage goes, “old habits die hard”. In developers’ terms it is “old systems die hard”! But, they do need more maintenance, which translates into more costs. It is estimated that software maintenance could be nearly 60-80% of the total cost of ownership.
As low code development platforms come with prebuilt, tested and standardized components, the chances of discovering and rectifying bugs are very slim. There are not many integration issues to deal with, and your teams can optimize the application’s performance and enhance by adding new features as and when needed with minimal efforts.
Whatever is your industry, an enterprise low code is sure to be beneficial.
Connect with Vuram to start your low code journey. Being a trusted partner of Appian for over 10 years, Vuram has built nearly 750 applications and has served 125+ happy customers. Adopting an “Empathy First, Technology Next” approach, we solve modern-day enterprise problems and accelerate transformation.
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