Did you know that approximately 22% of human work hours are spent on high volume dull and repetitive tasks? Enterprises see a variety of operations happen on a daily basis, but a large chunk of them comprise repetitive tasks in a loop. To have a human perform these tasks is just a waste of manpower! This is where RPA comes into play. Robotic Process Automation (RPA) helps automate these rule-based tasks, thereby letting companies reduce costs, save big on time, and freeing up human resources for more productive work.
With the so-called “Fourth Industrial Revolution” underway, businesses have to adopt automation to thrive in today’s cut-throat competitive space! However, with RPA being a relatively new concept in the market, several people, stakeholders and workers alike, are letting myths misguide them.
Here are 5 misconceptions about RPA technology, debunked:
Myth #1: Human jobs will reduce due to robots:
The main purpose of implementing RPA is to perform tasks that are repetitive and mundane. If a task involves making calculations or copy-pasting data, Robotic Process Automation is the obvious choice! Manpower is better spent on jobs that require independent thinking. RPA helps businesses that have a time constraint. Likewise, their overall efficiency goes up by automating certain processes, since there is no risk of human error.
Contrary to popular belief, by leveraging RPA businesses are opening up paths to different jobs for humans. By automating smaller tasks, ventures can give high quality jobs to humans, thereby optimizing their workforce better. With RPA tools in place, businesses, their employees and the customers are bound to reap a wide range of benefits.
Myth #2: RPA is limited to physical technology:
When someone says robots, you don’t have to think they are metallic figures with an electronic voice! Though the term robot primarily refers to a smart mechanism, RPA is a completely different concept. Here, the term refers to software “robots”. They are smart and capable of automating several tasks that would needlessly consume human hours and effort.
Robotic Process Automation can be used in several ways, across different industries. RPA tools can be utilized in several businesses to optimize employee onboarding processes. With RPA, employee data consolidation, payroll processes and several other tasks can be easily automated. This also ensures the employees don’t face any hassles, since RPA is error-free. Likewise, RPA automates employee meetings and training sessions as well to a good extent.
Myth #3: RPA is too expensive:
Though there are some initial set-up costs involved for RPA, the real reward lies in the ROI it generates. What RPA technology does best isn’t just cutting costs, it increases the overall efficiency of a business. While many ventures focus on reducing costs, RPA goes above and beyond by providing benefits like faster processing, making work error-free, efficiently performing repetitive tasks, etc., so the workforce can spend their energy dealing with complicated real-time problems. All of this ultimately adds up to improving the business and its many subsequent processes from within.
RPA also helps achieve stellar levels of customer service and satisfaction. With the margin of human error gone, and time consumption at an all-time low, businesses will be able to focus fully on customers and give them the perfect end-user experience.
Myth #4: RPA is guaranteed to succeed:
The common misconception around robots and robotics is that they won’t fail. Even a machine is prone to make mistakes, especially since it can’t think independently like a human does! Many businesses adopt RPA assuming failure will never happen, but there’s always some room for it. However, it isn’t the RPA mechanism that fails but rather the task put behind it. If the wrong task is automated, the RPA is bound to carry out the wrong task. This is why even with RPA in place, frequent monitoring and assessment is required to ensure the chance of failure is minimum.
The good news however, is that with a handful of tools, even the monitoring aspect of handling RPA can be done efficiently! These tools will put our alerts when a certain mechanism fails to deliver, allowing businesses to correct the same swiftly and focus on delivering an experience free of errors.
Myth #5: Automation can be applied everywhere:
Robotics, AI, RPA – these technologies are all the rage today and for all the good reasons; however, they can’t be applied everywhere. There are a certain number of tasks where RPA works best. These jobs are usually bound by certain rules, hence giving the RPA mechanism a firm set of regulations to work around.
For tasks that are more real-time, logical and creative, humans are the best choice. Here, RPA has a little role to play. If a task involves sending the same mail in a loop, RPA could do this easily. For dynamic mails that need to be tailored to the receiver, having a human write them would be better. Standalone, RPA is limited by rules and logic, however, RPA in combination with other technologies such as AI/ML can be more intuitive and capable of making its own decisions.
To conclude, the several myths surrounding RPA can lead to a variety of confusions. RPA isn’t the solution to all problems but rather a strong way of approaching certain issues. With the right use of Robotic Process Automation, businesses can automate several tasks, boost their efficiency and ultimately see stellar ROI! For your RPA service needs, Vuram is the go-to. With the backing of our automation expertise, your enterprise will be able to deploy RPA to its fullest capabilities! Want to consult our experts? Feel free to write to us at firstname.lastname@example.org